Terms of Service

Last updated: 2 July 2025

By accessing and using www.vesselstore.co.uk (the "Store"), you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. About Us

Vessel is an online fashion retailer operating through www.vesselstore.co.uk.
Contact: support@vessel.com

2. Eligibility

By using this Store, you confirm that:

  • You are at least 18 years of age
  • You are a resident of the United Kingdom or another supported region
  • The information you provide is accurate and up to date
  • You will not use the Store for any unlawful or fraudulent purpose

3. Products

We make every effort to display our products accurately. However:

  • Colours may vary slightly depending on your screen settings
  • Sizing may differ between styles — please refer to our size guide on each product page
  • We reserve the right to discontinue or modify any product without prior notice
  • In the event of a pricing error, we will contact you before processing your order

4. Orders & Payment

An order is confirmed only after:

  • Full payment has been received
  • You have received an order confirmation email from us

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or stock unavailability.

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard)
  • PayPal
  • Apple Pay / Google Pay

All transactions are processed securely. We do not store your card details.

5. Pricing

All prices are displayed in GBP (£) and include VAT where applicable. Prices may change without prior notice. Promotional prices apply only for the duration of the offer.

6. Intellectual Property

All content on this website — including images, text, logos, and design — is the property of Vessel and is protected by UK copyright law. Reproduction without prior written permission is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Vessel shall not be liable for:

  • Any indirect, incidental, or consequential loss arising from the use of our products
  • Delays caused by couriers or circumstances beyond our control
  • Loss resulting from improper use of purchased items

8. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Consumer Rights

Nothing in these Terms affects your statutory rights as a UK consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Store after changes are posted constitutes acceptance of the updated Terms.